Booking conditions
73, avenue d'Antioche 17480 île d'Oléron,
Charente-Maritime France
Telephone : +33 (0)5 46 47 62 20
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Renting conditions

Camping Au Pigeonnier TERMS AND CONDITIONS

The reservation will be taken into account:
- After agreement by the direction.
- With your signature on the contract duly filled.
- With your deposit of 25% of the total rent for a mobile home, 122€ for a pitch of your total invoice, and 20 € for the application fee not refundable.
- A cancelation guarantee is available for 5 % of the total invoice not refundable (facultative).
An acknowledgement of receipt will be sent to you by mail or e-mail, not transferable to a third, and must be under your possession the day of your arrival.
For rent: the total invoice has to be paid 30 days before your arrival.
For pitches: the total invoice will be paid the day of your arrival.
No reduction will be granted for delay or early departure.
CAUTION:
Every camper or tenant has to conform to the internal rules who will receive a copy the day of its arrival, and general term and conditions of the campsite.
In a delay case, please inform the camping as soon as possible. If the camping was not informed before the next day 12 AM after your planned arrival, the pitch or the mobile home can be assign to other clients. The deposit won’t be refund.
Minors unaccompanied by adults and/or parents will be admitted only with an authorization from the legal guardians, the photocopy of their identity card and copy of the civil liability or other insurance. Legal guardians take charge of any damaged caused during the child stay.

CANCELLATION:
Any cancellation must be informed by writing at campingaupigeonnier@gmail.com
- Before March 1st, the total of your invoice will be refund.
- Between March 1st and May 1st, 50% of your invoice will be refund.
- After May 1st, the deposit won’t be refund.
If you took the cancellation guarantee, please refer to the mention dedicated below.

CANCELLATION GUARENTEE:
The cancellation guarantee is not included in the rent price. It is facultative and comes to 5% of the total invoice and payable during the booking process.
Guarantee conditions:
The cancelation guarantee secures the deposit, except the application fee. The cancellation guarantee works under following conditions:
- In case of a serious accident, the death or serious injury of the tenant or one of its first relative or direct ancestor or descendant
- In case of a serious disease, serious injury or a specific treatment leading to the incapacity of the tenant to leave its domicile or the hospital complex.
- In case of robbery, fire or explosion leading to any serious damage on tenant materials or domicile, happening before its departure, and requiring the tenant presence the day of its departure.
- In case of dismissal or transfer due to professional reason of the tenant or its partner, on condition that the employer notification is after the booking.
- In case of pregnancy complication, consequence of a accident sequel or a disease noticed before the booking day.
Cancellation requirement:
The tenant has to inform the camping as soon as possible of the cancellation and has 48 hours to send a recorded letter with the official documents proving its valid condition. ( Ie. medical certificate, dismissal letter, off sick document, etc)
CLIMATIC CONDITIONS:
The Camping au Pigeonnier disclaims all responsibilities concerning climatic conditions that could suppress certain services or activities. Bad climatic conditions won’t lead to any full or partial refund and or discount.
ANIMALS:
Dogs belonging to dangerous categories (1 & 2) are not allowed in the campsite. Dogs belonging to other categories are allowed in the campsite. Electronic chip or tattoo and rabies vaccine has to be updated and conform to the national norms. The animal documentation can be requested by the camping. Dogs have to be leashed in the camping, are not allowed in the swimming pool area, playground area and sanitary facilities.
SPECIFIC RENT CONDITIONS:
In July and August, it is only possible to book per week. Arrivals are from 4PM and departures between 8AM and 10AM. A deposit of 370€ is asked on the arrival (300€ for the material and 70€ for the cleaning).
The tenant has to control the whole inventory on his arrival and has to inform the camping of any missing item not later than 24 hours after the arrival. On departure, the deposit will be restituted.
IT IS FORBIDDEN TO SMOKE IN THE RENT
Install a tent is authorized on rent pitches if the number of persons on it does not exceed the maximum capacity of the rent.
Car washing is forbidden on the campsite.
The using of sanitary facilities is mainly reserved for campers. Tenant can use sanitary facilities but are not priority.

NEWS

INFORMATION


Wednesday 17 October 2018


For more information on our region please visit the Facebook page Charente-Maritime Tourisme
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